Firmware upgarde procedure: 1、Turn off your InSpire air power 2、Use a screwdriver to turn on the firmware upgarde switch on the back of the keyboard 3、Turn on the power of the keybaord 4、Wait for at less 15sec. while the keyboard is erasing the internal firmware. Then turn off the power of the keyboard. Use the same screwdriver to turn off the firmware switch at the back 5、Install software SAM-BA into your computer ( note: Windows XP platform only ) 6、Connect your keyboard with the USB cable and turn on the keyboard power. All the buttons should lights and LCD blank with no display. Open SAM-BA software by clicking the SAM-BA icon on your desktop after you have installed the software. Then click " USB connection" button to enter to the upgarde software. (Note: If USB device not recognize message appear, please follow the "Driver Installation procedure" to install the driver of the keyboard 7、Click "Browse" button on the Flash-Send file Name section. Then select the new firmware file "Inspire 5 air.BIN". Then click "Send File" button. Click "Yes" for the 2 window pop-up afterward. 8、After firmware uploaded, close the software and turn off and on again the power of the keybaord. 9、You may restore to the factory default setting by pressing the buttons "Min" and "Ctril Assign" together. 10、To save the default setting: press "Advanced", then "Save" and press down the jog wheel to enter.